Terms & Conditions

Last updated: October 29, 2026

1. Introduction

Welcome to Digital Dwar. These Terms & Conditions govern your use of https://digitaldwar.com/ and the provision of website design, website development, eCommerce development, website maintenance, and related digital services by Digital Dwar.

In these Terms & Conditions, "Digital Dwar", "we", "us", and "our" refer to the business operating under the Digital Dwar name. "You" and "your" refer to any person or business visiting our website, requesting a quotation, or engaging our services.

These terms apply to our website and, where incorporated into an agreement, our services. A separate written proposal, quotation, statement of work, or service agreement may establish additional terms for a particular project.

By using our website, you agree to comply with the terms applicable to that use. Entering into a service agreement with us is subject to the terms agreed for that engagement.

2. Our Services

Digital Dwar provides website design and development services, which may include:

• Website design and redesign.
• WordPress website development and customisation.
• Elementor-based website design and development.
• eCommerce and WooCommerce development.
• Custom website development and integrations.
• Website maintenance, troubleshooting, and technical support.
• UI/UX design and related digital solutions.

The specific services, deliverables, features, project milestones, estimated timeline, and fees will be described in the applicable quotation, proposal, or written agreement.

We reserve the right to decline a project that falls outside our expertise, availability, business policies, or legal obligations.

3. Quotations and Project Agreements

Any quotation or proposal we provide will describe the services and pricing offered for the relevant project. Unless otherwise stated, quotations are valid for the period specified in the quotation.

A project will generally begin after the client has accepted the proposal, the required initial payment has been received, and the necessary project information and materials have been supplied.

Where these Terms & Conditions conflict with a separately signed agreement or an expressly accepted project-specific term, the project-specific agreement will take precedence to the extent of the conflict.

4. Pricing and Payments

Project fees, payment milestones, currency, taxes, and payment methods will be stated in the applicable quotation, invoice, or written agreement.

• Advance payments: An advance or deposit may be required before work begins.
• Milestone payments: Larger projects may require payments at agreed project milestones.
• Final payments: Any outstanding balance must be paid according to the agreed payment terms.
• Additional work: Work outside the agreed scope may incur additional charges. We will communicate the proposed charges and obtain the required approval before proceeding.
• Taxes and transaction fees: Applicable taxes, bank charges, currency conversion costs, or payment processing fees will be handled as stated in the quotation or as required by law.

We may pause work or withhold final deliverables when an undisputed payment is overdue, subject to the applicable agreement and law.

Where payment is overdue, we will communicate with the client to resolve the issue. Any interest, late fees, or recovery costs will apply only where permitted by law and agreed or otherwise legally recoverable.

5. Project Scope and Additional Work

Our responsibilities are limited to the services and deliverables described in the accepted proposal or project agreement.

Unless expressly included, a quotation does not automatically cover:

• Additional pages, features, integrations, or functionality requested after approval of the scope.
• Paid themes, plugins, software licences, fonts, stock images, or third-party subscriptions.
• Hosting, domain registration, email hosting, or ongoing subscription costs.
• Copywriting, translation, photography, or the creation of other content.
• Ongoing SEO campaigns, paid advertising, or guaranteed search engine rankings.
• Ongoing maintenance, support, or updates beyond the agreed service period.
• Repairs required because of unauthorised modifications or third-party changes outside our control.

These services may be provided separately if agreed in writing.

6. Revisions and Approvals

The number of revisions, approval stages, and revision limits will be specified in the project proposal where applicable.

Revision requests must relate to the agreed project scope. Requests that materially change the design direction, functionality, content, or original requirements may be treated as additional work.

We may request written approval at important stages, including design approval, development approval, and final review. Client approval may be provided through email or another agreed communication channel.

Delays in receiving feedback, content, approvals, or other required information may affect the project timeline.

7. Client Responsibilities

To help ensure timely project delivery, you agree to:

• Provide accurate project requirements, content, instructions, and materials.
• Supply required text, images, branding assets, product information, and other content in a timely manner.
• Ensure you have the necessary rights, permissions, and licences to use materials supplied to us.
• Provide appropriate access to hosting, domain, website, or third-party accounts when required.
• Review deliverables and provide feedback or approvals within a reasonable time.
• Make payments according to the agreed schedule.
• Ensure that your intended use of the website, its content, and its functionality complies with applicable law.

We are not responsible for delays caused by incomplete instructions, missing content, delayed approvals, unavailable third-party services, or other circumstances outside our reasonable control.

8. Content and Materials Supplied by Clients

You retain responsibility for the accuracy, legality, and ownership of content and materials that you supply for your project.

You confirm that you have the rights and permissions necessary for us to use those materials to provide the agreed services.

You are responsible for ensuring that your website content, business claims, product descriptions, privacy disclosures, terms, and other published information are accurate and appropriate for your business.

Unless expressly included in the agreed scope, Digital Dwar does not provide legal, tax, regulatory, or other professional advice. You should obtain appropriate professional advice where required.

9. Intellectual Property

9.1 Client Materials

You retain ownership of the materials, branding, text, images, and other intellectual property you own and provide to us, subject to any third-party rights or licence terms.

You grant us permission to use those materials to the extent reasonably necessary to perform the agreed services.

9.2 Project Deliverables

Ownership and usage rights for project-specific designs, code, layouts, and other deliverables will be governed by the applicable proposal or written agreement.

Unless otherwise agreed, transfer of ownership or delivery of final project-specific materials may be subject to full payment of all amounts due for the relevant project.

Until the applicable payment conditions are satisfied, we may retain rights in unpaid deliverables to the extent permitted by law and the project agreement.

9.3 Pre-existing Materials and Third-Party Components

We may use pre-existing code, development methods, tools, frameworks, reusable components, and general know-how when delivering services. Unless otherwise agreed, these remain subject to their existing ownership and licence terms.

Third-party themes, plugins, fonts, images, software, and other components remain subject to their respective licences and terms. The client is responsible for ongoing licence or subscription fees where these are not expressly included in the quotation.

9.4 Portfolio and Publicity

Unless otherwise agreed in writing or restricted by a confidentiality obligation, we may identify a completed project in our portfolio and describe the services provided.

We will not knowingly disclose confidential information or use a client's protected branding in a manner that exceeds the agreed permission or applicable law.

If a project is subject to a non-disclosure agreement or other confidentiality restriction, that agreement will govern our use of the relevant project information.

10. Third-Party Services

Website projects may depend on third-party services, including hosting providers, domain registrars, payment gateways, plugins, APIs, analytics tools, email platforms, and other external systems.

Unless expressly agreed otherwise, Digital Dwar does not control these third-party services and cannot guarantee their continuous availability, performance, pricing, compatibility, or future operation.

Third-party services may change their features, policies, prices, or technical requirements. Additional work required because of such changes may be chargeable if it falls outside the agreed scope.

Your use of third-party services may be subject to separate terms, privacy policies, and licence agreements.

11. Website Maintenance and Support

Website development does not automatically include ongoing maintenance or support unless these services are included in the accepted proposal or a separate agreement.

Where maintenance or support is provided, the scope, duration, response expectations, exclusions, and fees will be specified separately.

We recommend maintaining appropriate backups, software updates, security measures, and access controls for your website.

Unless expressly included in our agreement, we are not responsible for problems caused by unauthorised changes, compromised third-party accounts, unsupported software, hosting failures, or third-party modifications.

12. Project Timelines and Delivery

Project timelines are estimates based on the agreed scope, availability of information, timely client feedback, and the performance of relevant third-party services.

We will make reasonable efforts to meet agreed milestones. However, timelines may change due to scope changes, delayed approvals, missing materials, technical issues, or circumstances beyond our reasonable control.

Where a delay occurs, we will communicate material changes to the timeline and work with the client to agree on appropriate next steps.

13. Cancellations and Refunds

If you wish to cancel a project, you should notify us in writing at contact@digitaldwar.com.

The financial consequences of cancellation will depend on the project agreement, work already performed, expenses incurred, payments made, and applicable law.

• Fees for services already performed may be payable to the extent permitted by the agreement and applicable law.
• Non-refundable third-party costs or commitments may be deducted where legally permissible and appropriately disclosed.
• Any refundable balance will be assessed according to the agreed terms and applicable legal requirements.
• If we cancel a project without contractual justification, the parties will address outstanding payments and any applicable refund in accordance with the agreement and applicable law.

We will not treat a payment as automatically non-refundable merely because it was described as an advance or deposit. Refund eligibility depends on the applicable agreement and law.

Nothing in this section limits any mandatory consumer rights or other rights that cannot legally be excluded.

14. Confidentiality

During a project, either party may receive non-public business, technical, financial, or other confidential information from the other party.

Each party agrees to take reasonable steps to protect confidential information and to use it only for the purposes for which it was disclosed, subject to applicable law and any separate confidentiality agreement.

Confidentiality obligations do not generally apply to information that is publicly available through no breach of an obligation, already lawfully known to the receiving party, independently developed, or lawfully obtained from another source without a duty of confidentiality.

Where a separate non-disclosure agreement applies, its terms will govern to the extent of any conflict.

15. Warranties and Disclaimers

We will provide our services with reasonable care and skill, subject to the applicable agreement and mandatory legal requirements.

Unless expressly agreed in writing, we do not guarantee:

• Specific search engine rankings or search visibility.
• Any particular level of sales, leads, revenue, or business growth.
• Uninterrupted operation of websites or third-party platforms.
• Compatibility with every device, browser, plugin, software version, or future update.
• That a website will be completely free of defects or security risks.

Any estimates, recommendations, or performance expectations are provided in good faith but are not guarantees of a particular commercial outcome unless expressly agreed in writing.

16. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to that restriction, we will not be liable for indirect or consequential losses to the extent such losses may lawfully be excluded, including loss of anticipated profits, business opportunities, goodwill, or data, where those losses are not otherwise recoverable under the applicable agreement or law.

We are not responsible for losses arising from circumstances outside our reasonable control, including third-party service interruptions, client-supplied errors, or unauthorised modifications, except to the extent our own legally attributable acts or omissions give rise to liability.

Any agreed financial cap on liability must be expressly stated in the applicable project agreement and will apply only to the extent permitted by applicable law.

Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

17. Indemnity

To the extent permitted by applicable law, you are responsible for claims arising from content or materials you supply where those claims result from your infringement of third-party rights or your unlawful use of those materials.

Nothing in this section requires you to indemnify us for losses caused by our own negligence, wilful misconduct, breach of contract, or other conduct for which responsibility cannot legally be transferred to you.

18. Suspension or Termination

Either party may terminate a project in accordance with the applicable project agreement.

Where permitted by the agreement and applicable law, we may suspend work or terminate services if the client materially breaches the agreement, fails to make required payments after appropriate notice, requests unlawful activity, or fails to provide essential cooperation after reasonable requests.

Where appropriate, we will provide notice and a reasonable opportunity to remedy the issue before suspension or termination.

Upon termination, outstanding payments, deliverables, access, and any applicable refunds will be handled according to the project agreement and applicable law.

19. Force Majeure

Neither party will be responsible for a delay or failure to perform obligations to the extent caused by events beyond that party's reasonable control, such as natural disasters, widespread network failures, governmental actions, civil emergencies, or major third-party service disruptions.

The affected party will make reasonable efforts to notify the other party and resume performance when reasonably possible.

This section does not excuse payment obligations for services already performed or override any mandatory legal rights.

20. Privacy

Our handling of personal information is described in our Privacy Policy.

By using our website or engaging our services, you acknowledge that personal information may be handled as described in that policy and in accordance with applicable law.

21. Changes to These Terms

We may update these Terms & Conditions from time to time. The revised version will be published on this page with an updated revision date.

Changes to website-use terms will apply from the date they become effective, subject to applicable law. Changes to an existing project agreement will not automatically modify that agreement unless the parties agree or the change is otherwise legally effective.

We encourage you to review this page periodically.

22. Governing Law and Disputes

The law governing a particular project or transaction will be determined by the applicable agreement and relevant conflict-of-law rules.

Where no separate governing-law agreement applies, the relevant law will be determined under applicable legal rules, taking account of mandatory protections that may apply to the parties.

The parties will make reasonable efforts to resolve disputes through good-faith communication before pursuing formal remedies, where appropriate.

Nothing in these terms removes any mandatory right to bring a claim before a competent court or tribunal or limits rights that cannot legally be waived.

23. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Entire Agreement

For a particular project, these Terms & Conditions should be read together with the applicable proposal, quotation, statement of work, or signed service agreement.

Those documents collectively describe the parties' agreement to the extent specified in them. Any amendment to a project agreement must be made in the manner agreed by the parties and permitted by applicable law.

25. Contact Us

If you have questions about these Terms & Conditions, please contact us by email:

Email: contact@digitaldwar.com