Privacy Policy
Last updated: October 29, 2026
Digital Dwar ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://digitaldwar.com/, contact us, or enquire about our website design, website development, and related digital services.
This policy applies to visitors, prospective clients, existing clients, and other individuals who interact with our website or services.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek that consent separately. Visiting our website does not automatically constitute consent to every use of personal information described in this policy.
1. Who We Are
Digital Dwar is a website design and development business operated from India. We provide website design, website development, eCommerce solutions, website maintenance, and related digital services.
For questions about this Privacy Policy or our handling of personal information, you can contact us at:
Email: contact@digitaldwar.com
2. Personal Information We Collect
The information we collect depends on how you interact with our website and services. We may collect the following categories of personal information.
2.1 Information You Provide to Us
When you contact us, submit an enquiry, request a quotation, or engage our services, you may provide:
- Your first and last name.
- Your email address.
- Your business name and professional information.
- Your project requirements, budget, preferences, and other information relevant to your enquiry.
- Website URLs, reference materials, and files you choose to share with us.
- Any other information you voluntarily include in your communications.
Please avoid sending sensitive personal information unless it is genuinely necessary for the service you have requested.
2.2 Technical and Usage Information
When you visit our website, certain technical information may be collected automatically by our hosting infrastructure, server logs, security tools, or other technologies in use. This information may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device and operating system information.
- Pages visited and referring pages.
- Date, time, and duration of visits.
- Diagnostic, performance, and security information.
The information collected depends on the configuration of our website, hosting provider, and any analytics or security services we use.
2.3 Information Received from Other Sources
Where appropriate and permitted by law, we may receive professional contact information from publicly available business websites, business directories, professional networking platforms, or other legitimate business sources. We may use such information to identify relevant business contacts and communicate about services that may be of interest to them.
3. How We Use Your Personal Information
We may use personal information for the following purposes:
- Responding to enquiries: To answer questions, discuss project requirements, and respond to requests for quotations or consultations.
- Providing services: To plan, deliver, maintain, and support website design, development, eCommerce, and related services.
- Client communication: To discuss project progress, deliverables, revisions, technical issues, and other service-related matters.
- Business administration: To maintain appropriate business records, manage agreements, process payments where applicable, and fulfil contractual obligations.
- Website operation: To maintain website functionality, diagnose technical problems, and improve website performance.
- Security and fraud prevention: To detect suspicious activity, protect our website and systems, and investigate potential misuse.
- Marketing and business development: To communicate relevant service information or business proposals where permitted by applicable law.
- Legal compliance: To comply with applicable laws, respond to lawful requests, resolve disputes, and protect our legal rights.
We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted by applicable law.
4. Legal Bases for Processing
Where applicable data protection law requires a legal basis for processing personal information, we will rely on an appropriate basis for the relevant activity.
Depending on the circumstances, these bases may include:
- Consent: Where you have given valid consent for a specific purpose, such as certain non-essential cookies or marketing communications.
- Contract: Where processing is necessary to enter into or perform a contract with you.
- Legitimate interests: Where processing is necessary for legitimate business interests, such as responding to relevant business enquiries, maintaining website security, or developing our services, provided those interests are not overridden by your rights.
- Legal obligations: Where processing is necessary to comply with applicable legal requirements.
- Other permitted grounds: Where another lawful basis is available under the data protection laws applicable to the processing.
The applicable legal basis will depend on the purpose and circumstances of the processing.
5. Email Communications and Marketing
We may communicate with you about enquiries, quotations, ongoing projects, service delivery, and other matters relevant to our business relationship.
Where permitted by applicable law, we may also send relevant business or service-related marketing communications.
You can ask us to stop sending marketing communications by contacting contact@digitaldwar.com. We will respect applicable consent, objection, and opt-out requirements.
Where marketing communications are subject to additional legal requirements, we will follow those requirements.
6. Cookies and Similar Technologies
Our website or the services integrated with it may use cookies and similar technologies to support essential website functionality, remember preferences, maintain security, and, where configured, understand website usage or measure marketing performance.
Cookies are small text files stored on your device. Similar technologies may include pixels, tags, scripts, and local storage.
6.1 Types of Cookies
Depending on the technologies used on our website, cookies may include:
- Strictly necessary cookies: Cookies required for essential website functions, security, or services you request.
- Functional cookies: Cookies that remember settings or preferences and improve your experience.
- Analytics cookies: Cookies used to understand website traffic, visitor behaviour, and website performance, where analytics tools are enabled.
- Advertising and measurement cookies: Cookies or similar technologies used to measure advertising effectiveness or support advertising activities, where such tools are enabled.
This list describes possible categories, not a confirmation that every category is currently used on our website.
6.2 Cookie Choices
Where required by law, we will request your consent before placing or using non-essential cookies or similar technologies. You can manage available choices through our cookie consent mechanism, where provided.
You can also control cookies through your browser settings. Blocking certain cookies may affect website functionality.
For more information about the cookies actually used on our website, please consult the cookie settings or any applicable cookie notice provided on the website.
7. How We Share Personal Information
We do not sell personal information to third parties as part of our ordinary business operations.
We may share personal information in the following circumstances:
- Service providers: With providers that support our website hosting, email communications, security, analytics, file storage, payment processing, or other business operations, where applicable.
- Project-related parties: Where necessary to deliver a service you have requested or where you have authorised the disclosure.
- Professional advisers: With legal, accounting, or other professional advisers when reasonably necessary.
- Legal and regulatory authorities: Where disclosure is required by applicable law or a valid legal process.
- Business transfers: In connection with a proposed or completed business restructuring, transfer, or sale, subject to applicable legal requirements.
- With your consent: Where you have authorised a particular disclosure.
Third-party providers may process information under their own privacy policies and contractual obligations. We take reasonable steps to use appropriate providers and safeguards for the information they process on our behalf.
8. International Data Transfers
Digital Dwar operates from India and may work with clients or service providers located in other countries. As a result, personal information may be processed or accessed across national borders, depending on the services involved.
Where personal information is transferred internationally, we will take the measures required by applicable data protection law. These may include appropriate contractual protections, recognised transfer mechanisms, or other lawful safeguards where required.
We will not rely on this Privacy Policy alone as a substitute for any additional transfer requirements imposed by applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, taking account of the nature of the information, the purpose for which it was collected, applicable legal obligations, and the need to establish or defend legal claims.
Retention periods may vary depending on the type of information:
- Enquiries and business communications: For the period needed to respond, manage business discussions, and maintain appropriate records of our interactions.
- Client and project records: For the duration of the engagement and any additional period reasonably necessary for support, contractual obligations, dispute resolution, or legal compliance.
- Financial and accounting records: For the period required by applicable financial and tax laws.
- Technical and security logs: For the period necessary to maintain security, troubleshoot issues, and investigate suspicious activity.
- Marketing information: Until it is no longer needed for the relevant purpose or you object or withdraw consent where applicable, subject to any necessary suppression records.
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable retention requirements.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.
Depending on the systems involved, these measures may include access controls, security updates, secure communications, backups, and appropriate protections provided by our hosting or technology providers.
No method of internet transmission or electronic storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and the data protection laws applicable to your information, you may have rights that include:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of personal information in circumstances permitted by law.
- The right to request restriction of certain processing activities.
- The right to object to certain processing, including direct marketing where applicable.
- The right to withdraw consent where processing is based on consent.
- The right to receive certain information in a portable format, where applicable.
- The right to complain to a relevant data protection authority.
These rights are subject to applicable legal conditions, exceptions, and limitations. We may need to verify your identity before responding to a request.
To exercise an applicable right, contact us at contact@digitaldwar.com. We will respond in accordance with the legal requirements applicable to your request.
12. Information About UK Visitors
We aim to handle personal information responsibly when communicating with clients and prospective clients in the United Kingdom.
Where UK data protection law applies to our processing, we will comply with the relevant requirements, including applicable rules concerning transparency, lawful processing, individual rights, international transfers, and cookies or similar technologies.
If you are in the United Kingdom, you may be able to raise a concern with the UK Information Commissioner's Office (ICO), subject to its applicable procedures and jurisdiction.
More information is available on the ICO's official website.
13. Privacy Under Indian Law
We also seek to handle personal information in accordance with applicable Indian data protection and privacy laws.
Where the Digital Personal Data Protection Act, 2023, and its applicable rules or provisions apply to our processing, we will comply with the relevant requirements concerning personal data processing, individual rights, consent where required, security safeguards, and other applicable obligations.
The rights and procedures available to an individual may depend on the applicable legal provisions and circumstances.
14. Children's Privacy
Our website and services are intended primarily for businesses, professionals, and individuals seeking website design and development services. We do not knowingly seek to collect personal information from children in connection with these services.
If you believe that a child has provided us with personal information in circumstances where collection was not appropriate or lawful, please contact us at contact@digitaldwar.com.
Where we determine that information must be deleted under applicable law, we will take appropriate steps to address the matter.
15. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms. These websites are not controlled by Digital Dwar and may have their own privacy policies and practices.
We encourage you to review the privacy information provided by any third-party website you visit. We are not responsible for the privacy practices of websites that we do not operate, subject to any responsibilities imposed by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page. Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.
We encourage you to review this page periodically to remain informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about our handling of personal information, please contact us by email:
Email: contact@digitaldwar.com